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As a new patient, you will meet with our Financial Counselor and complete a patient information form and verify your insurance information. Please bring your insurance identification card(s) with you. A photocopy will be placed in your patient file. If you are covered by more than one insurance company, please let us know which company is the primary carrier. This will help to avoid any delays in receiving benefits. If there is any change in your health coverage after your initial visit, please contact our office to update your records.

We participate with most major insurance companies and will submit claims to your carrier on your behalf. Mainecare patients are welcome. We also accept Medicare assignment — however, you will be responsible for the deductible and your 20% co-payment for Medicare’s allowed charges for physician care, chemotherapy drugs, and laboratory tests. If you have a secondary or medigap insurance, we will submit your balance to them. If you belong to an HMO or PPO plan, please verify that our physicians are in the plan before your treatment begins.

Some insurance companies require you to obtain referrals or pre-authorization for office visits, hospital admissions, and treatment. It is your responsibility to obtain the initial referral from your primary care physician and bring this with you on the day of your first visit. If you need assistance with your insurance requirements, our staff will make every effort to help you.

Co-payments are payable at the time of your visit. We accept Visa and MasterCard credit and debit cards. We will be happy to assist you in developing a payment plan.

Please call our Financial Counselor, (207) 885-7601, if you have questions or need assistance in understanding your insurance coverage or your account with us. Please be assured that your confidentiality will be respected at all times.